Cookie Policy
This Cookie Policy explains how GenoPept uses cookies and similar technologies when you visit our website, browse our product pages, create an account, use the checkout, or interact with our online services.
Last updated: June 20261. Who We Are
This website is operated by GenoPept Ltd, a UK-registered company. Our registered address is 304a High Road Leyton, London, E10 5PW.
For questions about this Cookie Policy, our use of cookies, or privacy-related matters, you can contact us by email at legal@genopept.co.uk.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember certain information, support website functionality, improve performance, and help website operators understand how the site is used.
Similar technologies may include pixels, tags, scripts, local storage, session storage, device identifiers, and other technologies that store information on your device or access information from it. In this policy, we use the term “cookies” to refer to all such technologies.
3. Why We Use Cookies
GenoPept may use cookies and similar technologies for the following purposes:
• To keep the website functioning correctly (essential cookies)
• To remember your preferences, basket contents, and login state
• To process orders securely through our WooCommerce checkout
• To protect against fraud and ensure security
• To understand how visitors use the website and improve it over time
• To comply with legal obligations
4. Types of Cookies We May Use
The table below describes the categories of cookies that may be set when you use our website.
| Type | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | Required for the website to function. These cannot be disabled without breaking core features like checkout and login. | Session cookies, WooCommerce cart, CSRF tokens | Session / Short-term |
| Functional | Remember your preferences and settings to improve your experience. | Currency preferences, login persistence | Up to 1 year |
| Analytics | Help us understand how visitors interact with our website so we can improve performance and content. | Page views, referral sources, session duration | Up to 2 years |
| Marketing | Used to track visitors across websites to display relevant advertising. We do not currently use marketing or retargeting cookies. | N/A — not currently used | N/A |
5. How to Manage Cookies
You have the right to accept or decline non-essential cookies. You can manage cookies in the following ways:
Browser settings: Most web browsers allow you to control cookies through their settings. You can typically find these under “Privacy”, “Security”, or “Advanced” settings. Note that disabling certain cookies may affect website functionality.
Cookie consent: When you first visit our website, we may display a cookie consent notice allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the site.
Opt-out tools: For analytics cookies (such as Google Analytics), you can opt out using the Google Analytics Opt-out Browser Add-on. For other third-party cookies, visit the relevant provider’s website for opt-out options.
6. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to operate the site. These third parties have their own privacy and cookie policies, which we encourage you to review:
• WooCommerce / WordPress: Used to operate our e-commerce store and manage sessions
• Payment processors: Our payment gateways may set security and fraud-prevention cookies
• Analytics providers: Where analytics are enabled, providers may set cookies to measure site traffic
• Security services: We may use security tools that set cookies to protect the site from abuse
We do not use Facebook Pixel, Google Ads, or other advertising/retargeting technologies.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will update the “Last updated” date at the top of this page.
Continued use of our website following any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about how we use cookies or about our privacy practices generally, please contact us:
GenoPept Ltd
304a High Road Leyton
London, E10 5PW
info@genopept.co.uk
+44 7424 473 163
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights are not being respected: ico.org.uk